24x7 Remote is headquartered in Portland, Oregon; sometimes called the
"Silicon Rain Forest" because we're part of the Pacific Northwest's technology
hub, and for big trees and rain, of course.
24x7 Remote's technology tools are borne of necessity by a group of
I.T. Engineers & Technicians possessing more than two decades of technology
support experience. The technologists of 24x7 Remote hold key
professional certifications including MCSE, MCSD and MCDBA to name a few.
24x7 Remote's tools and solutions are designed
to address real-world support needs.
24x7 Remote's RDSClient provides support agents with speedy,
efficient and cost effective Remote Desktop Support
Most importantly, RDSClient is intentionally designed to be as
transparent to the support customer as any tool can be. In other words, RDSClient allows the support agent to remotely focus on and solve client
computer issues. And to do so without first having to coach the customer
through the download, installation, and use of more complex software utilities.
RDSClient permits the customer to establish a connection and give
control of their computer to the support agent with a couple of mouse clicks
and in only about 15 seconds! No fuss, no muss and no new software learning
Don't take our word for it, be near any Internet connected computer and give
24x7 Remote a call, toll-free at 1.866.353.9939,
ask for Sales;
we'll demo it for you, online. Afterward, you'll want to purchase RDSClient
to professionally provide Remote Desktop Support
to your own clients!
24x7 Remote, Inc.
Toll Free: 1.866.353.9939
Direct & International: 503.353.9939
"The thing that I really appreciate about RDSClient is the ability to customize it, on-the-fly, to match our own company logo. To our customers, RDSClient looks just like..." [more]
"The thing that I really appreciate about RDSClient is the ability to customize it, on-the-fly, to match our own company logo. To our customers, RDSClient looks just like our own creation. On our site, we give subscribed support clients their individual logins, where they find a clickable link to the RDSClient tool and presto! Weíve received a lot of positive customer reaction when RDSClient lets us come to the rescue of panicked computer users so quickly." [less]
"We tried a number of off-the-shelf, shrink-wrapped software packages before discovering 24x7Remote and their RDSClient tool. RDSClient made remote support easy, and..." [more]
"We tried a number of off-the-shelf, shrink-wrapped software packages before discovering 24x7Remote and their RDSClient tool. The off-the-shelf software actually added a layer of difficulty when we tried to help our customers from remote. RDSClient made remote support easy, and at the same time inexpensive. Weíre please with how RDSClient has allowed our shop to offer a REAL remote-support option to our customers, and without having to go broke doing it!" [less]
"At first, I told my boss about how we could get remote support for free. But, the freebies I tried were cumbersome, and didnít allow us to..." [more]
"At first, I told my boss about how we could offer remote support for free. But, the freebies I tried were cumbersome, and didnít allow us to offer our customers a really polished and professional appearing solution. They didnít instill the confidence or enhance the impression of our support skills with our customers. RDSClient doesnít get in the way of what we do for our customers because it just works!" [less]
"I chose RDSClient because it fit in our budget between the free geek toys we had already tried, and the expensive, per-user license fee options. Those per-seat license fees are killers if you have..." [more]
"I chose RDSClient because it fit in our budget between the free geek toys we had already tried, and the expensive, per-user license fee options. Those per-seat license fees are killers if you have several support agents, like we do, that rely upon remote support tools! The folks at 24x7Remote allow RDSClient to be used for as many agents as we need, for just a single annual purchase price, including any upgrades." [less]
William de Long
"Having used RDSClient to resolve some fairly serious problems at the Server level of customer installs, I think you guys should..." [more]
"Having used RDSClient to resolve some fairly serious problems at the Server level of customer installs, I think you guys should rename this critter. Calling it a Remote Desktop Solution Client doesnít do it justice. Weíve used it to access, and fix our customerís Servers even more often than their desktop machines!" [less]
"I love RDSClient. Iím a CPA who has several small business clients about 40 miles north..." [more]
"I love RDSClient. Iím a CPA in Salem [OR] who has several small business clients 40 miles north, in Portland. RDS Client allows me to help those company bookkeeper(s) from remote instead of having to charge them for a special trip, or play catch-up later, when I make my once-per-month trip to visit their offices in-person. RDSClient makes it a cinch to take control of their PC and manipulate QuickBooks, Peachtree, or whatever accounting data, from right here, in my own office!" [less]
John Rodgers, LLC